Heat Pumps Total Comfort Specialists Since 1952

Winston-Salem Heat Pump Installation & Repair

Spend Less & Live Comfortably with Efficient Heating & Cooling in Central North Carolina

Heat pumps can supply heating, cooling, and hot water, and offer an energy-efficient alternative to furnaces and air conditioners. A high-efficiency heat pump system also provides superior dehumidification, which means less energy usage and greater comfort during summer months. If you're interested in installing a new heat pump or repairing your current system, contact Logan Home Energy Services today.

Our experts offer heat pump services in Winston-Salem and the surrounding areas that are backed by over half a century of experience. Every one of our team members is fully trained and certified to delivering nothing less than the highest quality services, and we come equipped to all appointments with the latest tools and industry-leading technology. We also provide same-day appointments, in order to get your system up and running ASAP. And with free, on-site estimates, it never hurts to contact our Winston-Salem heat pump pros at Logan Home Energy Services.

Click here to schedule an on-site consultation or free estimate today for all your heat pump repair and installation needs in Central North Carolina.

High-Efficiency Heat Pumps: More than Twice as Efficient as Older Models

Even in perfect condition, an older heat pump may be operating at a SEER (seasonal energy efficiency rating) of just 6-8. Modern heat pumps are a different story. A new, high-efficiency model will have a SEER rating of 19-20. Moreover, while a very high-efficiency gas furnace may be 95% efficient at burning gas and delivering heat to your home, the latest heat pumps can be up to 300% more efficient—that’s right, 300%! "How can it be more than 100% efficient?", you might be asking. Good question, and the answer is simple—a heat pump doesn’t produce heat like a gas or oil combustion appliance; it's moving heat. An air conditioner moves heat from inside to outside, and a heat pump, which is an air conditioner that can run backwards, moves heat from outside to inside.

Advanced Features Found in Today’s High-Performance Heat Pumps Include:


  • Taller exterior profile for improved air circulation and heat exchange
  • Quieter performance
  • Two-speed compressor for energy efficiency
  • Variable-speed blower for improved comfort and energy performance
  • Superior humidity control
  • Water heating capability to dramatically cut water heating costs and eliminate the need for a separate water heater

In Northern climates you may wonder how that's possible if it's cold outside. But a high-efficiency heat pump can do a great job down to about 38° F outside. At Logan Home Energy Services, we can install a hybrid heat pump system in Winston-Salem by combining your traditional central air system with a heat pump, allowing you to achieve maximum energy efficiency. With these hybrid systems, when it's too cold out for the heat pump, a high-efficiency gas furnace takes over.

Improve Efficiency with Ductwork Inspections

One of the main advantages of installing a heat pump is that it allows you to lower your electrical consumption. However, you can still waste a lot of energy while running your heat pump if your ductwork is in poor condition. Leaky, poorly insulated ducts will cut heat pump efficiency by 20% or more, and an imbalanced ductwork system will cause some rooms to be too cold and others to be too hot. That’s why it is essential to have Logan Home Energy Services check your ductwork system for these common but easily repairable problems.

Ductless Heat Pump Installations Available

As mentioned above, heat pumps can easily be installed to work in tandem with your current central air system. But did you know that Logan Home Energy Services also offers ductless mini-split installation for Central North Carolina homes that do not have ductwork? Ductless heat pump installation presents a huge advantage for homeowners that live in apartments or older houses where it is too difficult and/or cost-prohibitive to upgrade to central air. You may also want to consider a ductless system if you are located in a more temperate part of the country, where you do not need the comprehensive heat you would get from a furnace or a boiler. If you live in a home that could benefit from this kind of system, call Logan Home Energy Services for more information about ductless heat pump installation in Winston-Salem.

Understanding How Air-Source Heat Pumps Work

Air-source heat pumps run on refrigerant compounds, such as Freon™ and Puron™, that are pumped through evaporative and condensing cycles to absorb and release heat. The refrigerant's ability to boil at a relatively low temperature helps to facilitate the heat transfer process. Although refrigerant is traditionally associated with cooling, the heat pump’s heat transfer process can be reversed, allowing the heat pump to provide both heating and cooling power.

Air-Source Heat Pumps Work Like This:


  • Heating Mode: The heating system cycle starts outside the house, as liquid refrigerant is pumped into evaporator coils that are surrounded by fins to promote heat transfer. A fan in the exterior module pulls air through the coils, producing sufficient warming to turn the liquid refrigerant into vapor. When this phase change occurs, heat is absorbed, and the vapor then gets pumped through a compressor, which increases the temperature of the gas by putting it under pressure. The hot refrigerant vapor moves indoors to heating coils located in the HVAC system's air handler. As the refrigerant gives up its heat to the interior air and is allowed to expand, it condenses back into a liquid and is pumped outside to repeat the cycle.
  • Cooling Mode: When a heat pump cools your house, the path of the refrigerant reverses to move indoor heat outside. Now the indoor coil acts as the evaporator (cooling coil), enabling the refrigerant to pick up interior heat as it vaporizes. After being pumped through the compressor and into the outdoor coil, the indoor heat is "dumped" outside and the refrigerant expands and cools before returning to the interior coil.

Understanding How Geothermal Heat Pumps Work

In principle, air-source heat pumps and geothermal heat pumps do the same thing. But while the same evaporative and condensing processes take place in all types of heat pumps, ground-source heat pumps (aka geothermal heat pumps) take advantage of the fairly consistent temperature of the ground or the water in a well or lake. The temperature of the earth at a depth of six feet. or more remains around 50-65°F year-round, in contrast to air temperature, which can of course span the gamut from below freezing to above 100°. So when winter temperatures hit their lowest, a geothermal heat pump has a steady heat source that ensures efficient operation. Meanwhile, in the summer, a GHP uses the refrigerant cycle and a ground loop system to move heat from indoors to the earth.

Benefits of Geothermal Heating and Cooling Include:


  • Suitable for new construction and retrofit applications
  • Utilizes renewable energy (the steady temperature of the earth)
  • One of the most efficient HVAC systems for supplying heating, cooling, and (with some systems) hot water
  • Up to 44% more efficient than air-source heat pumps
  • Up to 72% more efficient than electric resistance heating
  • Heating water with a geothermal heat pump can save 80%-95% over the cost of operating a separate tank-type water heater
  • Greater durability and longevity than air-source heat pumps

Some geothermal heat pumps are equipped with a secondary heat exchanger called a “desuperheater.” The additional heat exchanger enables the system to supply hot water for washing. This type of HVAC system is considered by many to be the “gold standard” for energy savings as well as for “green” value and reliability. Your savings are maximized with this model of heat pump because they dramatically cut water heating expenses in addition to providing economical heating and cooling.

Call for Winston-Salem Heating Installation & Repair Today!

For green, energy-efficient heating and cooling relief, call Logan Home Energy Services for more information on heat pump installation today. If you are looking to replace your current heating system with a heat pump, we can provide a number of warranty and rebate options to help you save as much as possible. We also offer specials and financing, and with upfront and honest prices, it’s hard not to get a good deal when you hire our Winston-Salem heat pump experts. Our company has been accredited with the Better Business Bureau since 1972, and with years of experience under our belts, it’s no wonder we have a great reputation across Central North Carolina. And to top it off, we are available 24/7 for repairs, so it’s always a good time to call Logan Home Energy Services!

To reach our Winston-Salem heat pump repair pros, just dial (336) 203-7630.

  • Energy Star Certified
  • Carrier Factory Authorized Dealer
  • Carrier 360 Certified Energy Expert
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  • Winston Salem Chamber of Commerce
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Keeping Customers Happy for Nearly 70 Years

  • They are thorough, professional, knowledgeable, and respectful.

    “I have used Logan for years and never been disappointed.”

    - Melissa
  • Very professional and arrived on time as always.

    “Will continue to do business with them and highly recommend them!”

    - Kyle
  • Beyond awesome!!!

    “Several weeks ago our AC unit stopped working and the Logan rep, Anthony, came out to fix it. He was beyond awesome!!!”

    - George
  • Logan is a first class company

    “We are very pleased with the service and installation of our new heat pump system”

    - Fran
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    “I had four estimates. Sales reps from two of the companies were very unprofessional.”

    - Debbie
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The Logan Difference

  • Constantly Training to Provide the Ultimate Experience
  • Helping Nearly 70 Years-Worth of Loyal Customers
  • 24-Hour Heating & Air Conditioning Repair
  • Offering Customized Solutions to Solve your Problem