Reviews

  • They are thorough, professional, knowledgeable, and respectful.
    I have used Logan for years and never been disappointed. They are thorough, professional, knowledgeable, and respectful. I have never had to call them back, the job is always done right the first time.

    - Melissa

  • Very professional and arrived on time as always.
    Very professional and arrived on time as always. We have used them for over 15 years for our yearly maintenance and any issues. The gentleman walked me through everything and had to replace a part and not only showed me but told me why. He told me the price and asked to do it and wasn’t pushy. Changed the part and discussed my needs for my system. Will continue to do business with them and highly recommend them!

    - Kyle

  • Logan is a name you can trust!!!
    I had four estimates. Sales reps from two of the companies were very unprofessional. Logan is a name you can trust!!!

    - Debbie

    East Bend, NC
  • Logan is a first class company
    We are very pleased with the service and installation of our new heat pump system, all is working perfectly, Logan is a first class company and would recommend them in the highest regards.

    - Fran

    Lewisville, NC
  • Beyond awesome!!!
    Several weeks ago our AC unit stopped working and the Logan rep, Anthony, came out to fix it. He was beyond awesome!!! He went out of his way to ensure that it worked! I have since then highly recommended Logan to others and will call you all in the future if needed. Anthony is to be highly commended!!! Thank you so very much!

    - George

    Lewisville, NC
  • Logan’s always takes care of us!
    Logan’s always takes care of us, offers a range of solutions, and keeps the customer's best interest in mind at all times. We have had 3 different service techs perform different services and every time they have been fantastic. Thanks!

    - Mark

  • First-class service at a reasonable price!
    The recent power outage knocked out our Carrier HVAC gas unit on the lower level of my residence. I called Logan for help on 2/15/2021 and the technician arrived today, 2/16/2021. He was able to restore the unit to full functionality in less than 30 minutes. First-class service at a reasonable price.

    - Ronnie

  • Excellent service and excellent company!
    We have dealt with Logan Heating & Air for many years. They are always professional, honest in the advice and recommendations they provide and are promptly there when we need them. Excellent service and excellent company.

    - Peggy

  • Logan has always done a great job for me.
    Logan has always done a great job for me. Anthony, one of the technicians, usually comes. So nice to have the same person each time. He is always professional, determines issues quickly, and repairs the first time.

    - Lee

  • Very reasonable pricing and outstanding service!
    We had Tara come out, and will definitely be requesting her again! She was prompt on time! Was super professional, quickly figured out the issues, and quickly resolved them! Very reasonable pricing and outstanding service! I never leave reviews, but I absolutely felt compelled to do so for this! She was awesome! Thank you so much again!

    - Jarod

  • Great service. Very pleased!
    The service technician was friendly, knowledgeable, and considerate. She repaired our unit quickly and at a minimal cost. We called in the afternoon and the technician was at our house first thing the next morning. Great service. Very pleased.

    - Mark

  • Great service start to finish. Thanks, guys!
    Had my AC go out on a Friday and knew I’d be going the weekend without air. Called Logan and they got someone out the same day. Spoke to Nick, who was super friendly and helpful. Not like other companies I’ve used in this area. Anthony came out and had my system running in less than an hour. Great service start to finish. Thanks, guys!

    - Bob

  • I have used Logan’s for 3 years and have always had a great experience!
    My service technician showed up on time. He sent a text when he was on his way and when he arrived. He was very polite and courteous. He completed his work quickly. He discussed my system after the service. I have used Logan’s for 3 years and have always had a great experience.

    - Cathleen

  • I recommend them without reservation.
    My furnace quit on New Years Day. Logan was quick to respond. I needed a new furnace and, since my A/C unit was nearly 20 years old, had that replaced as well. They had heat back in my house within three days and no problems since. Their rates are reasonable, their service is top-notch and their responsiveness is exceptional. I recommend them without reservation.

    - Michael

  • Great service! Showed up promptly on time.
    Great service! Showed up promptly on time, which I really appreciated. He took the time to make sure everything was done properly, and despite the hot temperatures in my house, he wore a mask the entire time. Our technician openly admitted that he maybe wasn’t the fastest, but he ensured that his work was done properly and that it was done right the first time! I really appreciated that and told him that I value that more than sloppy quick work! He did a great job, and I hope that he will be our technician from now on.

    - Marychris