You have likely been using apps and texts to keep up with your doctor’s appointments, haircuts, and even pizza deliveries for years now. So why can’t you do the same for your HVAC appointments? Well now you can! Our new Logan HVAC App was designed with YOU in mind! We know that your time is valuable, so we are doing our part to make your customer experience as simple and efficient as possible. The Logan HVAC puts you in control every step of the way. The app makes scheduling and managing your appointments a seamless process that saves you time!
What does the Logan HVAC app do?
- Mobile scheduling for HVAC repairs and new quotes without even having to make a phone call.
- Automatically confirms appointment times through text and voice.
- Gives you a real time map and ETA so you know exactly when your technician will arrive on the day of service.
- Virtual introduction to your technician so you know who to expect at your home.
- Ability to capture and share photos and videos of your system with us so we know exactly how to help when we arrive.
Available on the Apple App Store and Google Play Store
Once the job is booked, the app keeps you informed and engaged every step of the way. The app can automatically confirm appointments, notify customers that their tech is on the way, introduce you to the tech coming to your home with a profile, provide monitoring of the GPS location of the van, let you know when the job is complete, and even write us an online review.