Can They Give You References?
If an HVAC contractor doesn’t happily hand over a list of references for you to call, walk away. A good strategy is to ask for a list based on last names that begin with a letter that you choose. That way, you’ll get a random sampling.
Are They Licensed, Bonded, and Insured?
HVAC contractors must achieve certain prerequisites required by your local area or state in order to be in business. Ask for documentation to show that all of these requirements are being met.
Do They Use NATE-Certified Technicians?
If an HVAC contractor doesn’t use technicians who have been certified by NATE (North American Technician Excellence), this is definitely another situation where you should walk away. NATE certification ensures that each technician has been tested in his or her individual specialty or specialties.
Do They Have Experience With Your HVAC Equipment?
These days, there are many choices when it comes to the heating and cooling of your home. Maybe you use a traditional furnace and A/C system. Or perhaps you’ve installed a geothermal system or use solar power for electricity. It’s important that a potential HVAC contractor has experience with your specific equipment.
What Guarantees Do They Offer?
Any reputable contractor will stand behind the work of the company’s technicians. Part of this is offering guarantees on all work performed, including written documentation on how any problems will be handled after work has been completed.
For more expert advice on hiring an HVAC contractor, or for any other questions related to home comfort, please contact the professionals at Logan Home Energy Services. We serve the HVAC needs of Winston-Salem, High Point, Greensboro, and surrounding area communities.